Firstly I specifically asked to be contacted by delivery company prior to delivery to arrange entry to my property. I returned home from work to find they had not bothered and left the bed with my elderly neighbours 200 yards along the street which I then had to carry the bed along the street by myself. When I opened the boxes up I was shocked at the poor quality of the bed. The panels on the headboard and footboard were loose, the runners on which the slats for the mattress sit were also loose. Half of the woodscrews provided did not have a thread on them, the slats for the mattress to sit on were bowed and I had to buy further woodscrews to secure them flat to the bed. When tightening the Allen bolts by hand you can hear the wood splitting inside the posts of the bed. Overall I was extremely disappointed with the bed and have already started looking online for another as I do not expect this one to last until the end if the month.