We bought a king size divan storage bed and are very pleased with it. It arrived as promised and two very polite, helpful and efficient delivery men carried it in and located it in the upstairs bedroom as was requested. Putting the bed together was relatively straightforward but the 2 bolts and wingnuts supplied proved to be just too short. This was easily rectified by a visit to my nearby iron monger who fixed me up with 2 slightly longer bolts at minimal cost. The bed is relatively high off the floor but this is good for me and the mattress is nicely firm. Like all new beds it has taken some time to get used to it but we have now settled into it. The storage space is really big and that is a plus point. Overall this "new bed experience", from ease of ordering through delivery to installation has proved to be very positive.