They sent out wrong bath panel that was also bent and a small chip on corner. There were no instructions. When I was placing my order their response was immediate but when making a complaint they never replied. They never answer the phone so them giving a phone number is pointless. It took about a week for someone to get back to me and eventually they said they will send out another bath panel. That was a week ago and I haven’t had dispatch info yet or a delivery date. They never offered a refund they just sent out another panel without asking me my preference. As I said I still haven’t received it. I would not buy from this company again and I wish I had read reviews before I placed my order because lots of people have had same experience with them. I shall keep msging them and get trading standards involved if they don’t resolve this ASAP. I do NOT recommend this company at all.