I ordered a side and end bath panel and selected to pay the hefty £25 Saturday delivery charge, however the item was attempted to be delivered on the Friday. I contacted TNT and was unable to rearrange for the Saturday as the delivery was arranged by the store. I emailed the store as they don't appear to answer the phone and they said delivery would be made on the Saturday as agreed. I waited in 8-6 and no delivery came. I emailed to voice my concern and requested another Saturday delivery. No response received from Bath panel store and attempted delivery made again on an unsuitable week day. This is a very disappointing company to try and do business with as something which should have been straight forward is anything but. Will never use again.