Funny how easy it is to find a way to complain about Barclays representatives and how difficult to find a survey, website, email etc to give a positive feedback (maybe something worth changing:). Yesterday (16.11.22) between 11am and 12noon I was served with an extraodrinarily polite, professional, above and beyond (uc needed something that was nearly impossible "here and now"), soothing, encouraging and uplifting service from Miss Charlotte in Hastings Branch, there was a lady who directed me to Charlotte and this lady was also exceptionally kind which mattered all the more after difficult experiences especially of last 2 weeks, unrelated to Barclays. On the 15th also via direct call or calling the uk customers number given on card I spoke with equally outstanding and understanding Miss Jasmine (Jasmin?). My apologies for any misspeling. All 3 ladies deserve praise yet I don't know where to praise people. It's so easy these days to access complaint surveys, should be equally accessible to share lovely feedbacks about lovely people