Appalling service. Sent two parts of two different beds. One a 3' Since, the other a small 4' double. Made five telephone calls over a 5 hour period only one was answered. No apology. Told to take photos and sent them in. Other 4 calls were made to chase progress on three emails sent to the MattressMan Customer Services Team. No replies. Four telephone calls not answered because either a 'high call volume' or the line was engaged. The bed was ordered on the 24th January. I still have not heard from the customer Services Team. I have asked about the arrangements to collect the incorrect bed parts. I have not heard anything as of today - Monday 4th February. Still waiting for a refund.