Tepid to cold food! So sad spent 10 days here which wasn’t cheap 4 of us at over 5 k No drinks in the fridge! All inclusive - no hot beverages services in the rooms - Thought - maybe a couple beers bottle of small wine in fridge no a bottle of water- really! Everyone trying to upsell things Had to pay for towels- safe/ cocktails - wine - unbranded drinks disgusting ! Whisky from Brazil - really! Cockroaches on our plates in the main restaurant never said anything as I felt it was pointless just left the plates in the staffs eye view!! food disappointing low quality and meat and fish where filled with gristle and bone as a professional chef I know quality / very disappointing food / no sign of a quality establishment more like a cattle market! Avoid at all costs! It also needs updating walls are marked our room ceiling looked damaged by water - 1801 was our room number! old furniture! Cats everywhere! Nasty - doesn’t matter where you eat the food it is always tepid at best! Breakfast lunch and dinner . All tepid! Music on till 11-11.30 pm , loud not relaxing! So staff work hard but it’s a commercial playground in my eyes , won’t be back! Utter disgrace for the money we paid ! Totally disappointed! I’m not interested in a jet2 or Bahia response - just disappointed! Don’t fill me with this and that I’ve been there and it’s shocking! Last thing don’t bring anyone with mobility and family members of the older generation , steps and hills not good for them. I’ll never be back it’s outdated and had its day!