This is an awful company. DO NOT USE. Holiday cars are basically an agency or broker enabling you to hire a car with several companies. Sounds good right? They advertise ‘free amendments’ – amazing. Except, that is not what happens… In order to amend your booking, you must cancel your previous one, then make a new booking. Ok, sounds fair enough, except you must pay for the new booking, and wait 21 days for a refund for your first booking. During Covid19 my flights were changed 3 times by the airplane operator, which meant three bookings through Holiday cars, totalling just over £900 (for 1 week car hire), eventually when I complained I was able to get a refund on the two ‘amended’ bookings. However, when I was finally stumped by quarantine restrictions and unable to travel, I was hit with a 25% administration fee for cancelling the car hire. £90 to Holiday Cars. More fool me for using this company. I hope you read this review and use any other company by Holiday Cars. Terrible experience, terrible customer service, terrible communication. Please don’t use this company, for your own sake.