I received a replacement card and have been unable to use it for any transaction as of yet with success after authorizing the card. I have been declined each time when attempting to use it. I've spoken to several customer service representatives each day since I received it and have been told that the problem was resolved. After long holds and verifying personal info time and time again, I began to ask customer service reps to stay on the phone and wait for me to attempt to use my card (put money on an app like Dunkin Donuts, Chick-Fil-A). Once I reported that my card was declined again, they hung up on me. This happened multiple times.