I used your service before and I was very happy, so I decided to use it again this year. I had a live chat and I was given a quote after giving you all the details needed and I booked it. I was also sent an e-mail confirmation. The day before I needed your services, I received a phone call saying that the price quote I was given was wrong and that I had to pay more. I explained that this was not my mistake as I had provided the correct information and that they could check that. They said that they would check it and that they would call me back. They did call me back saying that although I was right, there was nothing that could be done. I was called on my Greek-Cypriot mobile phone which means that this cost me quite a lot. The difference in price was just 5 pounds and I feel that it did not worth at all disturbing me for something like that. I feel really disappointed not for the driving service, which was very good as always, but for having to go through all this for 5 pounds.