Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Two orders for tile trim were delivered incredibly quickly and saved the day as in my first order I made a mistake with the shade of white. They were both packed extremely well to avoid any damage during shipping. Many thanks, Kyle Kerr”

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Posted 11 months ago

Kyle, Many thanks for your review! Our team are always on hand to help when possible. As ex-tilers themselves, they've been there too! Hope your project went well :) Best Regards Ray Lilley Web Support

Posted 11 months ago

“I’m a trader, and Lilley Tile and Stone is hands down my best and most reliable supplier. These guys are absolutely brilliant! Their communication is top-notch, and deliveries are always quick. On the rare occasion something isn’t in stock, they call me within an hour of placing the order to let me know, and they’ll provide an updated timeframe—sometimes just a day longer. This level of service helps me plan my projects effectively, which is invaluable. I’ve been working with them for seven years now, and I couldn’t be happier. Huge thanks to the team—it’s a pleasure to work with you!”

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Posted 6 days ago

“Great company. Quick delivery and great communication.”

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Posted 1 week ago

“A supplier that I trust who always delivers”

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Posted 1 week ago

“Purchased a threshold strip to transition from a tiled landing to a carpeted staircase. Worked perfectly and was available in different depths. I searched for ages online for something that would work and this was the only place I found.”

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Posted 1 week ago

“fast reply and delivery, big range of products and competitive prices”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“Friendly professional advice from a family business”

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Posted 1 month ago

“Product delivered promptly and as ordered.”

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Posted 1 month ago

“Very well made product, fitted laser in lesd than 15min,thank you”

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Posted 1 month ago

“Made an order with Lilly Tile and Stone, which for no fault of their own they could not for fill. So instead they went beyond what was necessary and doubled up on a similar item that was more than adequate. Would definitely recommend.”

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Posted 1 month ago

“Prompt delivery almost by return. Many thanks.”

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Posted 1 month ago

“Very quick delivery of the product I ordered so extremely pleased with that aspect. I haven't actually got round to using the product yet so it's hard to comment further!!”

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Posted 1 month ago

“Fast and efficient delivery. Great edge for my internal stairs.”

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Posted 1 month ago

“great service and stocks ,,,,,,,”

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Posted 1 month ago

“corner trims turned up good quality and undamaged through delevery”

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Posted 2 months ago

“Order was processed promptly and delivered efficiently on time. Would purchase again.”

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Posted 2 months ago

“Different order received. Instead of titanium brushed, I received silver.”

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Posted 2 months ago

Lention, We apologise for any inconvenience caused. Can you please conmfirm that this issue was resolved by the store? Best Regards Ray Web - Support

Posted 2 months ago

“THe items ordred were all delivered on time and to specification. Well done.....”

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Posted 2 months ago

“Amazing contact with head office… delivery on time as promised… even small issue with my new wet saw table has been solved immediately… Highly recommended.”

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Posted 2 months ago

“Good speedy service For a excellent product Thank you”

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Posted 2 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews