Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,466 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,466 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 17th December 2024

3729

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service I received. Flowers delivered today are absolutely beautiful! Thank you. Joyce”

Haute Florist 5 star review on 9th October 2024

Helpful Report

Posted 3 months ago

Hello Joyce, thank you so much for your wonderful 5-star rating and for taking the time to share your feedback! We are thrilled to hear that you are very happy with the service you received from Haute Florist. Once again, thank you for your kind words and for choosing Haute Florist. Best regards, Rosie

Posted 3 months ago

“Absolutely brilliant website for local flower lovers. perfect delivery time and extraordinary prices for the most beautiful flowers and more. cannot recommend this place more too anyone.”

Helpful Report

Posted 19 hours ago

“very esay to order and beautifull”

Helpful Report

Posted 3 days ago

Hello, Thank you for your lovely review! We’re thrilled to hear that you found the ordering process easy and the flowers beautiful. Our goal is to make sending floral gifts a delightful experience, and it’s wonderful to know we’ve achieved that for you. We look forward to helping you create more beautiful moments in the future! Warm regards, Rosie

Posted 2 days ago

“It is my go to when sending flowers in the UK. Easy to use and quality product.”

Helpful Report

Posted 4 days ago

Hello, Thank you for your fantastic review! We’re so pleased to hear that Haute Florist is your go-to for sending flowers in the UK. Our aim is to make the process as easy as possible while delivering quality products, and it’s wonderful to know we’ve succeeded in your experience. We appreciate your support and look forward to helping you brighten someone’s day again soon! Warm regards, Rosie

Posted 2 days ago

“I recently sent a bouquet to a friend using Huate Florist and they were thrilled with their flowers. Far better than any other florist I have used.”

Helpful Report

Posted 6 days ago

Hello, Thank you so much for your wonderful review! We’re absolutely delighted to hear that your friend was thrilled with their bouquet. It’s our goal to provide an exceptional experience that stands out from the rest. Your satisfaction is our priority, and we can't wait to assist you again for future floral needs! Warm regards, Rosie

Posted 5 days ago

“Very easy to use website. Have just joined Haute annual subscription.”

Helpful Report

Posted 6 days ago

Hello, Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that you've joined our annual subscription. We're committed to providing a seamless experience and can't wait to help you make the most of your subscription. Your support means a lot to us, and we look forward to serving you! Warm regards, Rosie

Posted 6 days ago

“ABout my 6th time ordering grom Haute Florist, a really easy website, great to peroanlise your gift and add some champgane, or chocotolate, and love that the note you can write is longer than most other florists!”

Helpful Report

Posted 6 days ago

Hello, Thank you so much for your amazing review! We're thrilled to hear that you've enjoyed ordering from us multiple times and found our website easy to navigate. It's wonderful to know that personalizing your gifts with champagne or chocolate adds a special touch for you, and we’re happy our longer note option helps you express your sentiments more fully. Your continued support means everything to us, and we look forward to helping you create more memorable moments! Warm regards, Rosie

Posted 6 days ago

“Always promptly delivered, and always very fresh, also they last between 7 and 10 days”

Helpful Report

Posted 1 week ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you consistently receive fresh flowers delivered promptly, and that they last for so long. It brings us joy to know our blooms are brightening your days. Your support means everything to us, and we look forward to continuing to serve you with fresh delights! Warm regards, Rosie

Posted 1 week ago

“gooooodhahahha”

Helpful Report

Posted 1 week ago

Hello, Thanks for your energetic review! We're thrilled to see you're enjoying our service. Your enthusiasm makes our day brighter! We look forward to bringing more joy your way in the future! Warm regards, Rosie

Posted 1 week ago

“I received flowers from Haute flowers and loved them. Beautiful packaging which adds to the magic of receiving flowers. I am now using them to send flowers to friends and family”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your wonderful review! We're so pleased to hear that you loved the flowers and appreciated the beautiful packaging. It's truly magical to spread joy through flowers, and we're delighted that you're choosing us to send smiles to your friends and family. Your support means the world to us, and we can't wait to be part of more heartfelt moments in the future! Warm regards, Rosie

Posted 1 week ago

“Lovely online florist!”

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Posted 2 weeks ago

Hello, Thank you so much for your kind words! We're delighted to hear that you found our online florist lovely. It's our goal to provide a seamless and enjoyable experience for all our customers. We truly appreciate your support and look forward to helping you with your future floral needs! Warm regards, Rosie

Posted 2 weeks ago

“The ‘large’ bouquet I ordered and paid extra for (bouquet was meant to be worth £80+) was NOT LARGE and a complete waste of money. This was roughly the size of a £10 bouquet from Tesco so I urge you to save your money. The lily’s were also rotting on the stem (all of them) so they needed removing immediately. I tried to contact customer service but no response. Won’t be wasting my money again!”

Helpful Report

Posted 2 weeks ago

Hello Emma, Thank you for taking the time to leave a review. We are so sorry to hear about the size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. A member of our customer support team has now contacted you regarding this. We hope this can be resolved. Kind regards, Tom.

Posted 2 weeks ago

“Flowers were as described. I disagree with the £4 charge to track my item this should be optional total rip off.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your feedback! We're glad to hear you were pleased with the flowers. We understand your concern about the tracking fee; we strive to offer options that best suit our customers' needs. Your thoughts are valuable, and we appreciate you sharing them. If you have any other suggestions, please feel free to reach out! Warm regards, Rosie

Posted 2 weeks ago

“Been using haute florist for a while now my go to place for flowers for every occasion! Birthdays, graduations, weddings etc. have never been let down all of the flowers ordered have been loved by every recipient! And have always been delivered on time! Will continue on using honestly the best one line florist out there!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you so much for your amazing review! We're thrilled to be your go-to florist for all occasions and so happy to hear that our flowers have been loved by every recipient. Timely delivery is something we take pride in, and we appreciate your continued support. We look forward to helping you celebrate more special moments in the future! Warm regards, Rosie

Posted 2 weeks ago

“Quick and easy serve ce with a beautiful variety of bouquets”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your lovely review! We're so glad to hear that you had a quick and easy experience with us and enjoyed our beautiful variety of bouquets. Your satisfaction is our priority, and we truly appreciate your support. We look forward to serving you again soon with more stunning floral options! Warm regards, Rosie

Posted 3 weeks ago

“Beautiful flowers everytime I order”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your wonderful review! We're so happy to hear that you find our flowers beautiful every time you order. It truly makes our day to know we can consistently bring a touch of beauty to your life. We appreciate your support and look forward to creating more stunning arrangements for you in the future! Warm regards, Rosie

Posted 3 weeks ago

“I love Haute flowers I do buy all my floral gifts for family and friends from Haute it’s easy fast and they are always fabulous thankyou”

Helpful Report

Posted 3 weeks ago

Hello, Thank you so much for your glowing review! We're absolutely delighted to hear that you love our flowers and find it easy and fast to shop with us. Your support means the world to us, and we’re thrilled to know that our floral gifts have made special occasions even more fabulous for your family and friends. We can't wait to serve you again soon! Warm regards, Rosie

Posted 3 weeks ago

“I’ve used haute before. The flowers are beautiful. There are some more unusual bouquets of flowers .. nicer than some of the competitors out there. There was one small irritation. When I ordered them it said they would be delivered on the Tuesday but they weren’t delivered until the Wednesday.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you appreciated our beautiful and unique bouquets. We strive to set ourselves apart from the competition, and it means so much to us that you noticed! We apologise for the delivery timing not meeting your expectations, and we appreciate your understanding. Your feedback is invaluable, and we hope to serve you even better in the future. Warm regards, Rosie

Posted 3 weeks ago

“Ordered flowers for my mums birthday, to arrive on a specific date. They arrived in good care and mum was thrilled by the unusual beauty of the bouquet, unlike anything she'd seen before. She really loved them and I am so pleased she was happy with them. Highly rate this service and the flowers. Thank you!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that your mum loved her bouquet and that it brought her such joy on her special day. It’s our pleasure to provide unique floral designs that surprise and delight. Your kind words and high recommendation mean the world to us, and we look forward to creating more beautiful moments for you in the future! Warm regards, Rosie

Posted 3 weeks ago

“Bought flowers from here before and they were beautiful and delivered on time and I'm sure my Aunty will love these”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your lovely review! We’re so glad to hear that you've had a great experience with us in the past and that our flowers are always beautiful and timely. It warms our hearts to know that you're confident your Aunty will love them too. We truly appreciate your support and can't wait to serve you again! Warm regards, Rosie

Posted 3 weeks ago

“Quikc and eays to choose and use”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your wonderful review! We're delighted to hear that you found our service quick and easy. Making the flower selection and purchasing process seamless for our customers is our goal, and it’s great to know we hit the mark! We appreciate your support and look forward to serving you again. Warm regards, Rosie

Posted 3 weeks ago

Haute Florist is rated 4.7 based on 29,466 reviews