The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

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Anonymous

Anonymous // 01/01/2019

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“Great product. Looks really nice in my new bathroom. I was kept fully informed all the way through to delivery.... Great service, very pleased”

The Spa Bath Co. 5 star review on 8th July 2021

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“Great whirlpool bath at a good price. The customer service was very good. Happy to recommend.”

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“I was slightly nervous about buying an expensive bath online however The Spar Bath company was fantastic from the quality control to delivery and keeping me informed ( they found a fault on final inspection and made another one for me )! The bath is superb, very well made and the spar jets are un surpassed , I would certainly recommend this company !”

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“Great customer service, excellent product, fast delivery - Thank You.”

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“Great spa bath. Thanks.”

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“This is the 3rd bath I've installed for clients and it's the best so far, the Beaufort with reinforcement is incredibly thick and very well built. 5 stars.”

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“The bath is nice but after fitting I noticed a blue tinge through the white inside of the bath which is the reinforcement showing through... bit late once the bath was in and I hope that doesn't mean the area is weak”

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Hello Lynn Thank you for your feedback. We've never come across that before I'm afraid so I've asked someone from the factory to get in touch with you to get some more details about it.

“Very pleased with our new whirlpool bath. We ordered the beaufort portland whirlpool bath with 24 jets and chromotherapy lights. Arrived within the time frame advertised and our installers had no problem with it. Good quality and great value. Recommended.”

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“Love all the different kinds that’s me got all 10 quick delivery always”

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“The bath comes damaged (I discover it too late, so they refuse the warranty replacement). When I repaired it and installed it and run with water, lots of leaks appeared. The switch stops working. Nothing has been connected right or secured. I had to go through every single pipe joint and re-seal it. It is not what I expected to get for this money.”

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“Excellent! So pleased with the bath and kept me informed on delivery”

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“Fabulous bath which looks incredible in our new bathroom. Great service and very pleased.”

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“Great bath. Thank you very much for great aftercare.”

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“Great seller, big variety to choose from and competitive prices”

The Spa Bath Co. 5 star review on 24th November 2021

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“After an initial hiccup with the order, I found the staff to be very helpful and the whirlpool bath arrived safely in good ⏲️ The plumber had no problems with fitting. The price was very competitive and I am really pleased.”

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“The bath is fabulous, the only issue was the delay in delivery but I understand this was due to their supplier initially sending the wrong bath. It would be nice if the light was powered through the control box as the fitter missed the separate wire img and so the light cannot be made to work without a major rework of the bathroom.”

The Spa Bath Co. 4 star review on 13th October 2021

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“Really pleased with our spa bath.Very good value for money.”

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“Brilliant. Lovely to relax in after hard days work. The lights are very relaxing as well.”

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“We ordered a bath for our disabled son. They were very helpful from start to finish. There was a hiccup on delivery but it was sorted quickly”

The Spa Bath Co. 5 star review on 5th September 2021

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“I have to call them to keep updated regardibg my delivery date”

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Hi Joycelyn We are very sorry for the lack of communication received and have taken your comments on board. A new training plan in place so that this does not happen moving forward. We do strive to give the best customer service and communication and hope that you are enjoying your new bath. Carly Watermark Spas Ltd

“The team at The Whirlpool Bath Shop were very helpful and informative, as I’d never brought any type of plumbing before never mind a whirlpool bath. Since there was a delay of five weeks before my bathroom fitter could start the job, the WBS were happy to store my bath and delay the delivery for my convenience. The bath itself is amazing, the lights make an even more impressive item.”

The Spa Bath Co. 5 star review on 1st September 2021

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The Spa Bath Co. is rated 4.8 based on 915 reviews