Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,740 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class service starting with a human being on the end of the phone answering very quickly to the transport company keeping in touch about delivery and the exact goods arriving speedily. I don't know how you could improve this, good luck trying! Thank you.”

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Posted 10 months ago

“Easy ordering. Quick delivery. Can’t comment on shower as waiting for someone to come to fit it for me. Service from Taps Empire good.”

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Posted 1 day ago

“The item was not dispatched within 24 hours as stated on the website, I therefore waited longer than expected for the part to arrive. The anonymous customer service agent (they do not sign off their email with a name) offered zero flexibility when I wanted to return an item merely 3 days after the 14 day returns period had ended. The item had not been used and was still completely in the same condition from when it was sent out and received.”

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Posted 5 days ago

Please note that we do not state on our website that items are dispatched within 24 hours. In fact, our website clearly states "Usually dispatched in 2 to 4 days" for the specific product ordered by you. Nevertheless, your order was received on 9 January and actually dispatched on 10 January. Since your order was delivered on 11 January and you contacted us on 31 January to request a returns reference, we were unable to accept the return.

Posted 5 days ago

“well priced and delivered promptly.”

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Posted 1 week ago

“Order processed quickly delivery was on time great service. Looks a gd quality product”

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Posted 1 week ago

“Found a tap, paid for it, arrived shortly afterwards. No problems. Simples.”

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Posted 1 week ago

“Right bits on time”

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Posted 1 week ago

“Great price with a very prompt free dispatch”

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Posted 1 week ago

“Excellent and speedy service/delivery”

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Posted 1 week ago

“Excellent service i will use again”

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Posted 1 week ago

“Excellent service.”

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Posted 2 weeks ago

“Good service, keeping me informed and a fair price.”

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Posted 2 weeks ago

“Good price and fast, free delivery. All good.”

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Posted 2 weeks ago

“Great price, no problems, thank you.”

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Posted 2 weeks ago

“Excellent delivery times and customer service”

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Posted 2 weeks ago

“Taps were the best price I could find online, and sent really quickly. Great service - thank you!”

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Posted 2 weeks ago

“Excellent price for bath, very speedy delivery. Easy to negotiate the site to be able to choose the one I wanted.”

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Posted 2 weeks ago

“Order received promptly”

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Posted 2 weeks ago

“Items delivered as stated arrived well packaged by a friendly driver who put them in the garage for me . Haven't fitted them yet ,but everything looks fine .Would use Taps Empire again .”

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Posted 2 weeks ago

“Délibéré on time. Ordering online was easy”

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Posted 2 weeks ago

“Excellent service from secure online ordering, to speedy delivery using reliable couriers, to careful packaging. Full marks”

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Posted 3 weeks ago

Taps Empire is rated 4.8 based on 1,740 reviews