sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,052 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,052 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

Write Your review

Tell us how sinks-taps.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with product, well packaged. Slight problem with my delivery.address on package was correct,but delivered 308... Regards IAN”

Helpful Report

Posted 14 hours ago

“Very responsive to request and prompt delivery.”

Helpful Report

Posted 1 day ago

“Excellent company. Placed my order at 3pm and it was delivered the following day by midday. Wrapped and packed very well. Also an actual contact number to speak to a real person and not just please can you email us. Other companies take note. Now the hardest bit, to find a reputable plumber! Highly recommended, many thanks.”

Helpful Report

Posted 1 day ago

“I ordered a kitchen sink tap and all I can say is that SINK-TAPS.COM excelled on both price and delivery. Ordered in the 13/11/24 and delivered on the 16/11/24 what more could you ask for. Well packaged, pristine condition and well informed of delivery timescales. All in all excellent service.”

Helpful Report

Posted 1 day ago

“Pleased with my new granite sink, I wanted a stone colour sink, couldn't find one in the shops. Found online with this company.”

Helpful Report

Posted 4 days ago

“Ordered Caple Washington Kitchen Tap Chrome. A great product of outstanding quality. Arrived safely, well-packaged and in a timely manner. Would definitely recommend buying from this company. Great value compared to other websites.”

Helpful Report

Posted 4 days ago

“Good website with planty of detail. When an item I had bought which required a special order proved to be no longer available they dealt very efficiently and helpfully with an alternative product, checking whether it was suitable. However DHL made the delivery and their online systems were completely unable to cope with the change from a delivery to my address to one at their own designated delivery point”

Helpful Report

Posted 6 days ago

“fantastic sales service”

Helpful Report

Posted 1 week ago

“arrived on time - box was damaged though”

Helpful Report

Posted 1 week ago

“Eassy, detailed website. Next day delivery as promised , and good notifications throughout the process.”

Helpful Report

Posted 1 week ago

“Product was delivered within 3 working days. Had previously used this business and my recent experience confirms the quality of their service”

Helpful Report

Posted 1 week ago

“Ordered a sink and tap for a Saturday delivery. When you select an item, you are told if you order that item before a certain time of the day, you can get a next day delivery. Each items cutoff time is different, some 1pm some 3pm for the items I selected anyway. Once items are in your basket you are offered a delivery option using a calendar. The Saturday delivery was still available so I opted for that at a cost of £25 compared to a Monday delivery for example at a cost of £12.50. Some sites deliver for free bear in mind but I thought it was worth paying the £25 if I’m going get what I want on the day I need it as I’m purchasing at the last minute. Stayed in all day Saturday and Neither items have arrived and had no contact to say why or even if they been dispatched at all. It says on website that you can track items but when you try to do so, you are asked to sign in. I’m a guest member so have no login details. I looked on website to see if you can check tracking anywhere else without the need to log in but I couldn’t see anything personally. I have a plumber booked in today (Sunday) to fit sink and tap as I work during the week like most of the country and he has kindly gone out of his way to fit me in on his weekend off. I have no sink or tap for him to fit. I now have the embarrassing pleasure of ringing him up and apologise for messing up his precious weekend. These tradesmen are busy people like me and don’t like to be messed around so I don’t even know if he will reschedule at all until I grovel and apologise for wasting his time and my money of course. Thank you TAPS.Com for making the process really easy!!! Finding the items you want, value for money, selecting your own delivery days etc was really easy and clear so 5 stars for that, it’s the important bit which happens after this that gets 1 star from me.”

Helpful Report

Posted 1 week ago

“Good service tap delivered in 4 days .Tap was very hard to fit but did it in the end .Happy with purchase. Nice solid tap .”

Helpful Report

Posted 1 week ago

“Great tap at competitive price and delivered as promised quickly. Would recommend and definitely use again.”

Helpful Report

Posted 2 weeks ago

“Delivery was prompt. Packaging was robust.”

Helpful Report

Posted 3 weeks ago

“Purchased a sink basket which is good quality and fits perfectly. Easy to order and delivered on time.”

Helpful Report

Posted 3 weeks ago

“Speedy delivery, great price and very friendly delivery driver.”

Helpful Report

Posted 3 weeks ago

“Ceramic sink arrived promptly and well packaged on a pallet, somebody has made a great effort to ensure it arrived undamaged. Thanks.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service, having made a mistake with my order initially I made a quick phone call to sort it out and they were very pleasant on the phone and quickly realised the error I had made and corrected it there and then. Taps arrived within 2 days and they were well packaged with no damage at all. Well done to them 👍👍”

Helpful Report

Posted 3 weeks ago

“found what I needed at a good price , was delivered quickly & efficiently”

Helpful Report

Posted 4 weeks ago

sinks-taps.com is rated 4.7 based on 5,052 reviews