Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.70

4.7 Rating 1,325 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,325 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 5 years ago

“Wow only ordered late last week and received my delivery yesterday here in Ireland. The website is so easy to navigate, payment is simple and the items when they arrive are exactly as depicted and packed very well. Although I have to say the photos of the dragons I got dont do them justice. They are even bigger and more stunning in person. Love this company and will continue to order from them”

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Posted 5 years ago

“I have plaiced my order on the 31 Jan 2019, today is 9 Feb 2019 and my order is still not here. Tomorrow I have an event and half of my stock has not arrived. NOT GOOD!!!”

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Posted 5 years ago

Hello Elena I am very sorry to hear that you have not yet received your delivery. This order was dispatched with our couriers on February 5th so should have been delivered to you the following day. I have checked the tracking information and can see delivery has been attempted on a few different occasions but no one was available to sign for this. Our Customer service department will be in touch with you shortly regarding this. Apologies once again. Customer Services

Posted 5 years ago

“Very easy to navigate through the website. Quality products and great selection with reasonable prices.”

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Posted 5 years ago

“Always happy to deal with this company . Fabulous selection, good quality, fair prices & brilliant customer service with speedy delivery .”

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Posted 5 years ago

“I have not received the order yet nor have you given me the tracking number so that I can watch where my order is thanks”

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Posted 5 years ago

Hello Oikonomidoy, I am very sorry that you have not yet received your order or tracking information . I can assure you that this was dispatched on January 15th, which was the next working day after receiving your order. The Courier use for this order is DPD and i can see that this is currently in transit. I will have your tracking information emailed over to you shortly. Apologies for any inconvenience Kind Regards Kerrie Reynolds Customer Services Supervisor

Posted 5 years ago

“Very responsive and only took a week to come in! Definitely will order again from this company!”

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Posted 5 years ago

“Excellent service, quick deliver and lots of great products”

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Posted 5 years ago

“A delight to deal with”

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Posted 5 years ago

“I was delighted with my order but 1 item was damaged Il send photos later today of damaged item Thank u”

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Posted 5 years ago

“Very prompt delivery bearing in mind the order was placed over the festive period. A few items arrived damaged but I was refunded their value very quickly, thank you.”

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Posted 5 years ago

“Speedy delivery. Product good as illustrated. Unfortunately one of the Wallace figures had lost his head!”

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Posted 5 years ago

“Brilliant from order to delivery. Thank you”

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Posted 5 years ago

“Don’t seem to get updates of when items become available”

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Posted 5 years ago

“Thank you delivery very prompt excellent service very good products look forward to more shopping in the future Definately recommend .Thank you again”

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Posted 5 years ago

“Great service, great products and fast delivery”

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Posted 5 years ago

“Great products and service, was slightly disappointed by the unexpected VAT addition at the end, I didn’t notice anything saying +vat, then plus delivery it was about £25 dearer than I originally thought”

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Posted 5 years ago

“This time in placing an order It was very concerning at this end cause of last time when I had customers waiting and my order didn't come cause it got lost so i had to let my customers down. But this time it came on time, so relived.”

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Posted 5 years ago

“I have found the service from ordering through to delivery very easy and the customer service impressive. It makes running my business more easier knowing i have a supplier who is so reliable and once i have ordered can put it to the back of my mind as i know the delivery will be exact and on time.”

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Posted 5 years ago

“Amazing put order in and 2 days later it arrived can't believe how good the service is. Thank you your staff are very efficient.Will definately be ordering again.”

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Posted 5 years ago

Puckator is rated 4.7 based on 1,325 reviews