Login
Start Free Trial Are you a business?? Click Here

Intermedical Homecare Reviews

4.8 Rating 276 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 276 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
There was quite a long delay as the cart was not in stock and they were coming from America. I would have appreciated being informed of this at an early stage rather than being left to wait expectantly.
Helpful Report
Posted 15 hours ago
We found the whole process from ordering to receiving the product easy. Delivery was also very quick.
Helpful Report
Posted 17 hours ago
chatting on the phone for my requirement was made very easy and the help and advise given help me carry out my oder online very easy, my order was dispatched quickly and was at my home in a few days ( Isle of Man does take a little longer than England ) Thank you for the service.
Helpful Report
Posted 1 week ago
Expensive product, delivered exactly on time. Super
Helpful Report
Posted 1 month ago
Informative and easy to use website. Quick and easy to order a Rove 6 which arrived the next day with tracking information. Very well packaged and lots of info provided regarding warranties etc. Price was also the best on offer, plus they are accredited service agents with a good reputation and solid balance sheet.
Helpful Report
Posted 1 month ago
I was having trouble putting a order through online so I called up and spoke to Lee who sorted it all out for me and I recieved the rove 6 and accessories 2 days later as it was late that day to send out. When I recieved the goods I had a question about the warranty and servicing and lee again gave me great customer service. I will definitely use them again thx
Helpful Report
Posted 2 months ago
Very fast and reliable service, thank you.
Helpful Report
Posted 4 months ago
I’m sorry but I’m not very techy. I’m getting on now! The service was excellent.
Helpful Report
Posted 5 months ago
Very happy with my purchase. I bought my concentrator to make it easier to take on holidays. The machine is compact and easy to carry and even on a high level flow lasts a good length of time.
Helpful Report
Posted 5 months ago
My portable oxygen unit was faulty and I needed to replace it asap.I initially made enquiries to Intermedical (Lee) and was advised that the unit I wanted.. Inogen Rove 6 was in stock and could be delivered quickly. I ordered it about 3.30pm from Kellie who advised that if the carrier had not already collected today's items, it would be sent that afternoon. It arrived 24hrs later to my address in Central Scotland. Excellent service. Many thanks.
Helpful Report
Posted 6 months ago
I’ve just bought a trolley for my Inogen G5 and I can honestly say it has been life changing. Carrying the poc has become impossible for me and I haven’t been able to find a cheap alternative trolley that is secure enough. After advice from Lee I purchased this trolley designed for this poc and it is excellent. I have just spent a weeks holiday in Liverpool where I’ve put the trolley to the test. The big wheels make it run very smoothly and the poc is secure. It also feels very light. So I can carry the charging lead I have bought a small handbag that sits neatly on top of the concentrator. Thank you for supplying this great product that arrived so quickly and to Lee for the customer support helping me make the decision to buy it.
Intermedical Homecare 5 star review on 28th July 2024
Helpful Report
Posted 6 months ago
I spoke to Lee, he was great - knew exactly the technical details I wanted to know. I ordered right then, and my machine arrive the next morning! This is the second Inogen concentrator I have bought from Intermedical - definitely would recommend.
Helpful Report
Posted 6 months ago
Super helpful and knowledgeable staff who put me at ease when navigating the daunting task of getting a POC for my recently diagnosed condition. From my first call to my delivery, which they helped with so I could have everything ready, they were great.
Helpful Report
Posted 6 months ago
Very helpful and fast delivery
Helpful Report
Posted 6 months ago
Had a prompt reply and advise on a battery I needed and delivery was fast.
Helpful Report
Posted 7 months ago
Quick replies fast delivery
Helpful Report
Posted 7 months ago
Very friendly helpful advice. Portable Oxygen machine with spare battery ordered Friday delivered Monday. It has enabled us to enjoy our 1st trips out of home without the limitations imposed by an oxygen cylinder.
Helpful Report
Posted 8 months ago
you were helpful and did what you said you would , product seems good Im happy! will come again. however- i didnt like your website.
Helpful Report
Posted 9 months ago
Excellent care and service. Will reccomend.
Helpful Report
Posted 10 months ago
Very helpful, Rove 6 arrived the next day. Thank you
Helpful Report
Posted 10 months ago
Intermedical Homecare is rated 4.8 based on 276 reviews