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Intermedical Homecare Reviews

4.8 Rating 272 Reviews
100 %
of reviewers recommend Intermedical Homecare
4.8
Based on 272 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Intermedical Homecare Reviews

About Intermedical Homecare:

Leading the way in Portable Oxygen therapy since 1997. Helping thousands of patients with their supplementary oxygen needs for better independance, our team offer specialist advice tailored to individual needs with unrivalled after care & support.

Visit Website

Phone:

0800 028 2194

Email:

homecare@intermedical.co.uk

Location:

Unit 6, Mill Hall Business Estate Mill Hall, Aylesford Kent
Aylesford Kent
ME20 7JZ

Write Your review

Intermedical Homecare 5 star review on 28th July 2024
Paula J
Intermedical Homecare 5 star review on 12th March 2024
Michael H
Intermedical Homecare 5 star review on 5th August 2022
Judith
Intermedical Homecare 5 star review on 6th October 2020
Derrick M
Anonymous
Anonymous  // 01/01/2019
I was having trouble putting a order through online so I called up and spoke to Lee who sorted it all out for me and I recieved the rove 6 and accessories 2 days later as it was late that day to send out. When I recieved the goods I had a question about the warranty and servicing and lee again gave me great customer service. I will definitely use them again thx
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Posted 3 weeks ago
Very fast and reliable service, thank you.
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Posted 2 months ago
I’m sorry but I’m not very techy. I’m getting on now! The service was excellent.
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Posted 3 months ago
Very happy with my purchase. I bought my concentrator to make it easier to take on holidays. The machine is compact and easy to carry and even on a high level flow lasts a good length of time.
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Posted 3 months ago
My portable oxygen unit was faulty and I needed to replace it asap.I initially made enquiries to Intermedical (Lee) and was advised that the unit I wanted.. Inogen Rove 6 was in stock and could be delivered quickly. I ordered it about 3.30pm from Kellie who advised that if the carrier had not already collected today's items, it would be sent that afternoon. It arrived 24hrs later to my address in Central Scotland. Excellent service. Many thanks.
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Posted 4 months ago
I’ve just bought a trolley for my Inogen G5 and I can honestly say it has been life changing. Carrying the poc has become impossible for me and I haven’t been able to find a cheap alternative trolley that is secure enough. After advice from Lee I purchased this trolley designed for this poc and it is excellent. I have just spent a weeks holiday in Liverpool where I’ve put the trolley to the test. The big wheels make it run very smoothly and the poc is secure. It also feels very light. So I can carry the charging lead I have bought a small handbag that sits neatly on top of the concentrator. Thank you for supplying this great product that arrived so quickly and to Lee for the customer support helping me make the decision to buy it.
Intermedical Homecare 5 star review on 28th July 2024
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Posted 4 months ago
I spoke to Lee, he was great - knew exactly the technical details I wanted to know. I ordered right then, and my machine arrive the next morning! This is the second Inogen concentrator I have bought from Intermedical - definitely would recommend.
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Posted 4 months ago
Super helpful and knowledgeable staff who put me at ease when navigating the daunting task of getting a POC for my recently diagnosed condition. From my first call to my delivery, which they helped with so I could have everything ready, they were great.
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Posted 4 months ago
Very helpful and fast delivery
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Posted 4 months ago
Had a prompt reply and advise on a battery I needed and delivery was fast.
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Posted 5 months ago
Quick replies fast delivery
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Posted 5 months ago
Very friendly helpful advice. Portable Oxygen machine with spare battery ordered Friday delivered Monday. It has enabled us to enjoy our 1st trips out of home without the limitations imposed by an oxygen cylinder.
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Posted 6 months ago
you were helpful and did what you said you would , product seems good Im happy! will come again. however- i didnt like your website.
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Posted 7 months ago
Excellent care and service. Will reccomend.
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Posted 8 months ago
Very helpful, Rove 6 arrived the next day. Thank you
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Posted 8 months ago
Very well packaged was ready for next day delivery tracked DPD was my call 15 minutes so I sat by entrance to accept delivery never arrived said no access to my address had to wait until Thursday for my son to pick up post office 5 mile round trip near trust DPD your behalf perfect and thank you. D. COOMBER
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Posted 8 months ago
I couldn't be more than pleased with the treatment I received, staff (Lee) were more than helpful, it seemed nothing was too much trouble.
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Posted 8 months ago
I ordered a battery for my husbands oxygen machine. It came very quick and was exactly same .Very pleased
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Posted 8 months ago
Service was excellent. Fast delivery. Great customer service.
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Posted 8 months ago
Purchased INOGEN RAVE 6 Portable Oxygen Concentrator. Marvellous Product, my quality of life has improved greatly as I am loads more moble and able to carry more tasks out at home. Ordered product was processed and delivered within 24 hours. Thank you Intermedical.
Intermedical Homecare 5 star review on 12th March 2024
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Posted 8 months ago
Intermedical Homecare is rated 4.8 based on 272 reviews