Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,164 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,164 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 28th March 2023

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and service which I would use again. I think that the keeper on the puzzle ring would be gold wire, I may be wrong but I think that it is copper? I was kept informed about progress and delivery.”

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Posted 2 weeks ago

“Prompt service easy to order fast delivery my husband was delighted with watch”

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Posted 1 month ago

“well i can not say as i have not got it yeat you said that it will be with me on the 15 feb 24 as it is not that time yeat i can not say”

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Posted 3 months ago

We are a little confused as to why you have left us with a 1 star review on January 19th in regards to an order which is not expected to be completed and with you until February 15th?

Posted 2 months ago

“I purchased a Citizen Ecozilla at a reduced offer price which was a great saving. Communication and delivery were spot on.”

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Posted 3 months ago

“The website is set out very well. I found what I was looking for quickly. The items I purchased were cheaper than anywhere else I could find online (and I looked extensively). The items arrived via next-day Royal Mail special delivery; they were protected extremely well by both the inner and outer packaging, and were perfect. I would happily shop again with Hilliers Jewellers, and highly recommend them on the service I was provided with.”

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Posted 3 months ago

“Got a very good Xmas Deal on a Mondaine Watch and arrived in excellent packing within 3days. very happy with the item. I also called them just to reconfirm the tracking reference which was supposed to be shared by PostOffice but did not receive it somehow, they are very responsive and patiently checked for me on the line. Very happy with the item and their service! Will purchase from them again for sure”

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Posted 4 months ago

“Prompt service. Very pleased. Would order from Hillier again.”

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Posted 4 months ago

“Bought a Bulova lunar pilot blue panda version 20% of list price excellent delivery and excellent price, little disappointed as it looks like it’s ex display as tags were loose, polythene protection on bracelet was missing and no manual in box though guarantee card was there and some internal wrapping missing, but overall great service and time line, would have been 5 stars if all stuff was there as watch is great and price great Wood definatly use Hilliers again”

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Posted 4 months ago

“I can highly recommend Hilliers after placing two online orders over the last couple of years. I have found them to be friendly, efficient and excellent value.”

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Posted 4 months ago

“First time using Hilliers as they had an offer on the BOSS gold bracelet we wanted for our Son's 16th birthday, easy to order website, excellent delivery and well packaged - one very happy Son. Will definitely use again.”

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Posted 4 months ago

“Sourced the exact make and model I wanted and delivered with no fuss in super quick time. Any queries I had were answered in full and very promptly. Watch arrived in excellent packaging.”

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Posted 7 months ago

“First time purchase from Hillier's and a smooth transaction it was. Fast dispatch and very well packed couldn't have asked for more.......a great price too.”

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Posted 8 months ago

“We bought this for a work colleague who was leaving us after 20 yrs she chose which watch she wanted and it's lovely”

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Posted 8 months ago

“I bought a Tommy Hillfiger watch as a present. The online service was easy, the watch was well priced and delivery was really quick. I was kept informed of delivery. The watch arrived perfectly packaged. Will definitely use Hilliers Jewellers again.”

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Posted 10 months ago

“Bought a seiko automatic really nice fast delivery.good experience dealing with Hilliers will buy again from them”

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Posted 10 months ago

“Bought two Casio watches one of which was either a customer return or ex display, not very pleased should have been new. Thought I would try a family run business but its back to Amazon.”

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Posted 10 months ago

Hi, I’m sorry to hear this. We do only sell new product nothing we sell is pre-owned or used. If you would like to contact us and provide us with more information in regards to which model you are not happy with, we will work to resolve this and exchange this model for you. Many thanks, Hillier Jewellers

Posted 10 months ago

“This is a review about warranty repair rather than a new purchase. Great customer service from my initial enquiry to receiving the watch back fixed. Speedy reply to any e-mails and an accurate estimate of the time it would take Seilko to complete the job. Very pleased, would definitely use Hilliers for future purchases based on this experience. 👍”

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Posted 11 months ago

“Happy with the time purchased and the service I received from an advisor when I had a query.”

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Posted 1 year ago

“Excellent service and value for money”

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Posted 1 year ago

“Thank you to Hilliers! What a service, having ordered the watch we were amazed to receive it the following day. I was able to follow the delivery via the Royal Mail tracking system and it was delivered within the specified time slot. Thank you.”

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Posted 1 year ago

Hilliers Jewellers is rated 4.9 based on 2,164 reviews