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F.Hinds Reviews

4.9 Rating 61,802 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 61,802 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

F.Hinds - A Family Business Since 1856

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Excellent as always
Helpful Report
(Cirencester) - Posted 8 hours ago
Found that I brought two present but only one was rapped up for a gift. Not happy.
Helpful Report
(London) - Posted 3 days ago
Zoe staff member very helpful attentive with the person I was supporting.
Helpful Report
(Cwmbran) - Posted 3 days ago
The view before you purchase option is fantastic as it is sometimes different lt to see the details online. As always the staff at Waltham Cross and friendly , professional and helpful.
Helpful Report
(Waltham Cross) - Posted 3 days ago
Polite and friendly service
Helpful Report
(Ipswich) - Posted 3 days ago
Sales assistant in the Derbion centre really helpful,and passed on some really good tips to me and recommended another option for some earrings to try. They worked! Thank you
Helpful Report
(Derby) - Posted 3 days ago
Friendly, efficient service from someone who knows the articles well and offered sound advice. The offer of insurance was thoughtful since we were buying a watch for our granddaughter. Thanks
Helpful Report
(Norwich) - Posted 4 days ago
Courteous and knowledgeable staff.
Helpful Report
(London) - Posted 4 days ago
I recently bought some jewellery at the shop in Crawley I was attended by a young man called Peter the item I required was out of stock this made me very upset as I needed it fir my daughters Birthday however Peter managed to get me one from another branch & had it delivered to me, I call that excellent service & thank you very much Peter. Margaret Kavanagh
Helpful Report
(Crawley) - Posted 5 days ago
Pleasant and very helpful staff
Helpful Report
(Thurrock) - Posted 6 days ago
The lady that attended to me today 14/01/25 was very helpful, patient, kind and listened attentively to me. She paid good attention to detail. I forgot where I was living when I went there to repair my watch over a year ago. She was able to find my details with my surname. This enabled me not to pay again today to change my battery today.
Helpful Report
(Ashford) - Posted 1 week ago
Very efficient staff member. I purchased sterling silver ear rings for my wife wich were very well displayedin F. Hinds shop window. She was pleased with the quality and the appearance of them. I was pleased of the 'good value' paid for them. Thankyou.
Helpful Report
(Yeovil) - Posted 1 week ago
Really good customer service
Helpful Report
(Hounslow) - Posted 1 week ago
Very helpful staff
Helpful Report
(Bath) - Posted 1 week ago
Always very friendly, prompt service - no feeling of being in an elitist establishment ( as is the case in some jewellers).
Helpful Report
(Exeter) - Posted 1 week ago
Very friendly and helpful, making you feel comfortable. Have been shopping with them for years. Keep shining F.Hinds and the staff. 👍👍👍
Helpful Report
(Ashford) - Posted 1 week ago
Very caring and very informative
Helpful Report
(Hinckley) - Posted 1 week ago
Our visits to the store are always a pleasant experience shopping here. Attractive window displays and prices. Staff are patient, knowledgeable, friendly and easy to deal with.
Helpful Report
(Frenchgate Centre) - Posted 1 week ago
Initial visit and contact was excellent - helpful and informative. Second visit an hour or two later to purchase was a bit marred by a failure to provide a small bag to place watch in and secondly no real proactive response when I asked if another cover box was available as it was marked and stained. Given I spent close to £300 on the watch it let down what would otherwise would have been a very positive experience.
Helpful Report
(Patchway) - Posted 1 week ago
Very helpful
Helpful Report
(Cwmbran) - Posted 1 week ago
F.Hinds is rated 4.9 based on 61,802 reviews