Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband and I had an absolutely magical holiday with Baltic Travel company. Mark supported us with planning our trip, preparing for the adventure and was available to answer any questions that arose. We had the adventure of a lifetime, one we will never forget.”

Helpful Report

Posted 1 week ago

Thanks Cathy! That was fun to put together!

Posted 5 days ago

“I had a wonderful time. Thankyou for all the helpful links and information. I thought the hotel in Nuuk was lovely, and the staff were so pleasant. The cancellation of the plane to Nuuk was handled very well. The highlight of the holiday for me was seeing the wonderful history of people in Greenland by visiting the museums. I am very interested in different cultures. I thought it was a fantastic place, and I should love to visit again. it would be good to see other parts of the country. I'll have to start saving up for another trip. The ice sheet was splendid too. Excellent tour guides. Thankyou so much for making this lovely trip such a pleasure, Excellent information. Kind regards, Mary Hughes.”

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Posted 3 weeks ago

Thank you Mary for your lovely feedback, we look forward to assisting you with your next holiday soon!

Posted 3 weeks ago

“Excellent. I was little surprised at how very good Krakow is as a short- break holiday destination. Nikola managed my holiday's administration and did so very well, thank you. The Baltic countries and other countries in Central and Northern Europe have long held a fascination for me and I have worked and lived in Lithuania. Some might say that this part of the World is very much a niche market as indeed it is but The Baltic Travel Company are in their element here with a good selection of well chosen holiday destinations.”

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Posted 3 weeks ago

Thank you for the lovely feedback Paul!

Posted 3 weeks ago

“Could not ask for a better tour operator! A big shoutout to Laura for making everything so smooth and comfortable for us. Went to Norway and yes we saw the northern lights, they made our dream come true🤩”

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Posted 1 month ago

Thanks Pragati! The Northern Lights are dazzlers at the moment! We will pass on your thanks to Laura too.

Posted 4 weeks ago

“We have just returned from a very enjoyable short break in Tallinn and Helsinki arranged by Mark at Baltic Travel. Both cities offer something different to central Europe. Tallinn has an old town area with numerous historical sites to visit, reached along winding narrow cobbled lanes. We also took a guided walking tour that proved to be well worth it, to learn about the constantly changing history of Tallinn. If you are interested in art, a visit to the Kadriorg Park is a must. Within a beautiful park are three art museums, the 18th century Kadriorg Palace that now houses an art collection, the smaller Mikkel and the 21st century Kumu contemporary art museum. The Kumu is one of the best galleries we have visited anywhere in the world. Even if you have limited interest in art, the architecture of the building alone is worth seeing. Helsinki, like Tallinn, has a different feel to many European cities, best seen by walking along the wide avenues and small side streets. The indoor and outdoor markets are worth checking out, both give a good selection of food to try. Along with the historical sites, Helsinki has a lot of art nouveau architecture, well-illustrated by the main central station. The grand entrance to the trains is quite something. We had lunch in the very impressive Olivia station restaurant, good food, reasonable prices and a setting from a bygone era. Mark at Baltic, listened to the type of trip we were looking for and provided the perfect itinerary that precisely met our requirements. We will definitely look to book with Baltic again, for the expertise and personal touch they provide. Chris & Deirdre”

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Posted 1 month ago

Thanks for the great feedback Chris!

Posted 1 month ago

“Great company to deal with and very helpful staff. They were very flexible with our travel arrangements and knowledgeable with our queries. Would definitely book with them again.”

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Posted 1 month ago

Thank you for your feedback! Please get in touch when you're ready for your next adventure.

Posted 1 month ago

“We had a great trip to Latvia. It's a wonderful country to visit with very friendly people. The guides were uniformly great and through them we got a level of insight into the country and its culture that we couldn't have achieved without them. A few highlights that will live long in the memory - in no particular order: - Trying Latvian Lemons (quince) and grabbing bilberries whilst cycling on single track through virgin pine forest; - Being mildly scolded by the Cesis guide for not allowing enough time for her to show us her city. The pride and passion was great to see; - Watching Great Egrets rising out of the morning mist as we paddled down the Gauja; - Listening to an open air jazz concern whilst sitting on the grass outside the guild hall in Riga; The party rafts on the Gauja - a few plastic barrels and some bits of scrap wood lashed together. The music blaring, the beer flowing as they drifted down the river. I didn't know whether to be appalledor to enjoy the absurdity of it all; -The 1914 - 1922 galleries in the Latvian War Museum. The position Latvia found itself in, in 1918 and the multiple potential outcomes was simply mind-blowing; - Running down an endless empty sandy beach with the Baltic on one side and a pine forest on the other whilst enjoying a pre-breakfast run; - Our musically focussed guide in Siguilda who couldn't resist breaking out into song as the merest opportunity; - The beach volleyball in Jurmala - there were nets everywhere and all ages seemed to play. Watching grandma and her mates giving her strapping teenage grandsons the runaround was hilarious; - Cottage cheese with everything - now established as a staple in our household.”

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Posted 1 month ago

On behalf of Baltic Travel Company and Latvia, thank you for such a great review. Latvia is a little gem!

Posted 1 month ago

“We had an amazing break in Stockholm. Very well looked after by Mark at Baltic Travel, everything worked perfectly on the trip. Amazing place and great service. Thank you!”

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Posted 1 month ago

Thank you for the feedback! I'm glad the wait was worth it.

Posted 1 month ago

“I feel so lucky I found this company and got to work with Nikola on our holiday plans. She was simply amazing - quick to respond with any questions and requests we had and always, super helpful and professional. She made things super easy and we felt confident with our travel plans - such a relief and truly, for a very reasonable price. We got to our holiday and saw the lights, and we were so thrilled! She also gave us additional recommendations for the area and they were excellent. This company partners with a fantastic tour group for the norther lights excursions - who are very knowledgeable, fun and knew how to get us where we needed to go. There were several other groups looking for the lights the night we went out but because these companies are so experienced (the Baltic Travel company and norther lights excursion group with whom they partner), we had clear skies with fantastic viewing. We will definitely use the Baltic Travel company again and I’m forever thankful to Nikola for giving us such a wonderful holiday with some of the best memories!!”

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Posted 1 month ago

Thanks Abigail - thanks for taking the time to leave feedback and upload such a great photo! We will make sure that Nikola knows that she did a good job too!

Posted 1 month ago

“Tailor made tour to our exact specifications which met all our expectations (and more)! Thanks to Daina for her expertise and patience 😀”

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Posted 1 month ago

Thanks Hazel. We will pass on your thanks to Daina!

Posted 1 month ago

“I thoroughly enjoyed my Baltic trip which was well organised with a great guide: Janis Liekmanis. I think the highlights were the visits to the capital cities and therefore would have liked more time in Vilnius. i enjoyed the visits to the lesser known parts of Latvia and Janis was excellent in explaining the economic consequences of the with drawal of Russian capital but found that there really wasn't enough to see to justify the two days travel. I realise that it would be difficult to travel such distances in much less time but maybe having two drivers could help. I came home with a much better understanding of the geography, languages, culture and politics of the baltic States.”

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Posted 2 months ago

Thank you for your feedback. We will take on-board.

Posted 1 month ago

“All arranged as we requested and went like clockwork . We had a fabulous time and all the guides we had were excellent. I’m recommending this company to everyone and will use them again.”

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Posted 2 months ago

Thanks Simone! We look forward to arranging your next trip.

Posted 2 months ago

“Excellent self drive tour of Latvia and Estonia. Hotels were all of good / very good quality and places visited (Riga, Parnu, Tallinn, Narva, Tartu, Sigulda) were all very interesting. We asked for two nights in Tallinn given the amounts to see there. If we had more time we might of stayed for two nights in Riga as well as felt we didn't do it justice with just a one night stay. The arrangements put together by BTC all worked seemlessly.”

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Posted 2 months ago

Thanks for the great feedback and photos Colin!

Posted 2 months ago

“A good understanding of our holiday and travel requirements, good planning and guides to our tour of the Lofoten and Vesterålen islands, good recommendations and perfect weather added to our enjoyment of a fabulous holiday. Thank you Baltic travel.”

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Posted 2 months ago

Thanks Ted - we enjoyed putting your trip together!

Posted 2 months ago

“Our Baltic Capitals trip organised by Mark and the team at BTC, was excellent. Everything worked seemlessly between the 4 captital cities, from hotels, ferries, coach and taxi transfers. All hotels were of a high standard and in perfect locations. Have no hesitation in recommending Baltic Travel Company, and would definitely book with them again.”

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Posted 2 months ago

Thanks Paul - that was a nice trip to put together.

Posted 2 months ago

“We had a very multinational group flying in from the USA and England to travel on a once in a lifetime cruise of the Norwegian coastline. Daina and Birtha arranged for everything: flights; a weeklong trip on the Hurtigurten; along with stops at the Geiranger Fjord, the Kirkenes Ice Hotel, Alaska Crab fishing and a special trip to the Saltstramen whirlpools. We made several last minute changes to our itinerary for which the team was very responsive and helpful. It was a fantastic journey which would not have been possible with the expert advice and assistance of the Baltic Travel Company. Many thanks!”

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Posted 2 months ago

Thanks John - great photos and review!

Posted 2 months ago

“Helpful. Professional. Knowledgeable. Nikola was great. Made every effort to find solutions. Itinerary information was detailed and helpful.”

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Posted 2 months ago

Thanks Bob

Posted 2 months ago

“Service was great & straightforward, I looked on the website, selected the holiday I wanted & filled in the form, they replied swiftly &.i was off, all good”

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Posted 2 months ago

Thanks Adam

Posted 2 months ago

“A brilliant friendly company to deal with. Always respond quickly to any e-mailed requests and send out quality documentation. Good information provided for customers. No problem too big or small for them to deal with. Thanks to Nikola for arranging our recent trip.”

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Posted 2 months ago

Thanks Neil - we'll pass your comments on to Nikola.

Posted 2 months ago

“Our trip was really well-organised by the Baltic Travel Company and we were able to see far more in a trip through Estonia, Latvia, Lithuania and Poland than we expected to in a 2 week fly drive holiday. Any time we had a query during the trip, Laura was really responsive so we felt well looked after. The guides they arranged for us were all excellent. We highly recommend them for a visit to these beautiful countries.”

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Posted 2 months ago

Thanks Catherine!

Posted 2 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews