Ordered a buy 1 get 1 pair glasses online. When i first went online it stated vari-focals as a choice free with any glasses £49pound upwards , went through the ordering process filled in the prescription part went put order through £77 pound great. 5 days later glasses received prescription glasses only not so good. Got in touch with one of there team told her i'd chosen the varifocal promotion and she stated oh yes i can see the promotion voucher had been chosen but opticians had not been applied , please send back and will be corrected at no extra cost. Mmmm get a e-mail that to send out the new order i would have to pay an extra charge of £49 . Phone them and talk of being contradictory she informs me that the code had been applied but of the amount £176 . Pointed out the price at ordering was £77 which she confirmed , but the price was now the higher price because change of order. Nuts to you refund me please .