Got to be the worst insurance company around. I sold my car 4 months ago and have been trying to cancel the insurance ever since. I tried logging on to my ‘online account’ but they say the password is incorrect. Every time I put in an email address to reset, I get a message saying we have retrieved your details and you will receive an email shortly. Must have done this 50 times now! Then I tried putting in another email address which wasn’t linked to my account and got the same message!!! There’s no email address to cancel on their website and when you call you’re on hold for hours before the line then goes dead. I’m starting to think these people are scammers and they won’t let you contact them to cancel a policy. I’ve now cancelled my direct debit with them and we’ll see where that gets me. BE VERY WARY OF THIS COMPANY