We have ordered an Elite Greenhouse online through Gardensite. We chose this company because it’s website was more useful when compared with competitors. We contacted the customer helpline to enquire about delivery of the greenhouse (it’s a very long 30 weeks lead time) and our enquiry was handled very politely, however, with little additional information other than to expect to hear something as we get towards the end of the 30 week period. At the time of writing we have about 4 weeks to go…still no further information so far from the manufacturer or from Gardensite.