I ordered one type of plant they sent me another, looks nothing like the picture on their website. It’s a totally different variant. There is no telephone number instead an online form. I requested a return for the correct plant, they said they would come back to me. A few days passes and no contact whatsoever, so I contact them again, they reply this time and say that I must pay for the return first. Now I’ve had to report it to my credit card and have to go through the process of a complaint to recover my money. I have purchased over 30 indoor plants from various places, never ever had an issue. Terrible experience!! I don’t recommend using this company!! Awful service that’s going to cost me more in time then the plants worth. On principle though, you can’t allow these huge companies to cheat you. Just another greedy company that obviously cares little for good service.