Christie
Service is horrendous! If a company I went to buy 9nlihe from uses DPD I will not order from them, that's how bad they are. The company I used to buy product from used DPD for next day delivery. For some reason it took DPD 3 further days to give a date when I could receive my package( i didnt know this at the time, it was only when the seller told me). Annoying but OK I guess if the product I ordered wasn't refrigated food, which it was. So when I got a date it was coming it gave me the option of it going to a pick up point and not my house. As I was working I choose the pick up point at the end of my road. I have since been told by email by DPD if you do that it delays the delivery another day. I did not know that it did not tell me and if I knew I would not of done it as its refrigerated food but at this point I didn't even know DPD already had it for over 3 days. Then I got a message it won't be there till the next day (Friday) then on Friday I got another email saying it won't be there till Saturday then on Saturday I received another email it won't be there till Sunday. Then was also told by email that they were never going to send it Saturday and Sunday as its weekend but they sent me emails saying they would so they lie too. Horrendous service if I could give -0 stars I would. It does say its ready to pick up now which I'm surprised about it must stink as its obviously gone off what a waste. I will never know as I'm obviously not going to pick it up as I've told them.
2 weeks ago
Read DPD Reviews
DPD has a 1.2 average rating from 4,669 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial