what can i say, this place is a blessing. been wanting a bambu labs printer for awhile but was put off buying one from bambu themselves as the customer service is pretty bad, so i did a search looking for somewhere in the uk that supplies the bambu printers, and these turned up and less than an hour away from me BONUS!, So i did abit of research and looked at their outstanding reviews across a few platforms. I gave them a ring and spoke to a member of the team (sorry forgot your name) who put me at ease straight away regarding my concerns for customer support. I was even offered a tour around the showroom and workshop when i came to collect my printer. Well i placed my order for my P1P and arranged to collect the following week. so took time off work and invited my friend to come along, We was met in reception by a young lady who then introduced us to the same team member i spoke to on the phone, he took us into the showroom and for a good 45min myself and my friend was blown away by the various different printers on show and what they can do, also we didnt feel like we was rushed around he took time to explain what every different machine did. This company is bigger than you think and wether you are just buying a £500 printer or a £60000 printer, you get the same level of customer service no matter what. What more could you ask for. So first off thank you so much for making me at ease with my purchase and thank you for taking time to show me and my friend around, it was a pleasure to meet you and a pleasure doing business with you. I will see you in a few months for my AMS upgrade xx