This company shipped me three premium bottles of soap wrapped in newspaper, like a Chinatown herbalist, with one frankly open and leaking. The box was soaked through, half the bottle was empty. Upon writing customer service the next day, I was informed that without photographs of the damage, they could not process a request. How could I have possibly known this when just 18 hours before I had thrown away a soap-sodden box.
No refund, no resolution, no help.
Just demands.
Thanks for making it easy to never order from Mankind again.
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